Reference

Your Privacy Policy in Plain Steps

Your corla188 Privacy Policy explains how account data, DANA, OVO, GoPay and QRIS records, device checks, and lobby activity such as Speed Baccarat or Bonanza are collected and…

Account data useDANA and QRIS recordsCookie controlsDevice safety checks
corla188 Your Privacy Policy in Plain Steps
PRIVACY CONTACTS

Three Ways to Reach Privacy Support

Privacy questions should reach the team that can see your account trail without exposing it in public chat.

WhatsApp Privacy Desk Message us from the phone number on your account between 09:00 and 23:00 WIB. We confirm your account ID, then handle correction, access, or deletion requests without asking for your wallet PIN.
Live Chat Case Path Open live chat from Account > Help > Privacy Request when you are signed in. The chat record stays linked to your profile, so our team can check device history and payment references faster.
Email Data Request Send privacy requests to [email protected] with your registered phone number, username, and request type. We reply during 09:00 to 23:00 WIB and may ask one more account-control question.
DATA HANDLING

Six Privacy Controls We Operate

Privacy work is handled inside the same account flow you use to enter the lobby and wallet.

Account Data

We collect your username, registered phone number, profile details, login time, and account steps such as verification. Those records help us confirm ownership before we change personal data or answer privacy requests.

Payment Records

DANA, OVO, GoPay and QRIS references are stored as transaction records tied to your wallet activity. We use them to match deposits, confirm withdrawals, and investigate reports of payment mismatch.

Cookie Use

Cookies keep your session active, remember basic language choices, and help us detect repeated failed logins. You can clear browser cookies, but you may need to sign in again afterward.

Device Checks

Go to Account > Security > Active Devices to see recent access points. If a phone or browser looks unfamiliar, remove it and contact us so we can check the related privacy trail.

Retention Timing

We keep account and transaction data only for operational, safety, dispute, and legal needs. When data is no longer needed, we delete it or reduce it so it no longer identifies you.

Change Requests

Use Account > Profile > Edit Details for simple corrections. For phone number changes, deletion, or data access, contact support because we must confirm account control before changing protected records.

Privacy Questions Before You Open an Account

These answers focus on how your data is handled, not on odds, game rules, or promotions. If your question involves another person’s account, we cannot share their records. For your own account, start from the channel linked to your profile so we can confirm control and keep the request private.

We collect the details needed to create and protect your account, including username, registered phone number, login records, device signals, and verification steps. Payment references are added when you use DANA, OVO, GoPay or QRIS.

Yes. Contact live chat, WhatsApp, or [email protected] from your registered details and ask for data access. We confirm account control first, then prepare the records we can share safely.

We use payment references to match wallet activity to your account, confirm deposits, process withdrawal checks, and investigate mismatched transfers. We do not need your wallet PIN and will not ask for it.

For simple profile edits, go to Account > Profile > Edit Details. For a phone number change, contact support because we must confirm account control before updating a key privacy record.

Yes. Cookies help maintain your session and remember basic settings, while device history helps detect unusual access. You can check recent access at Account > Security > Active Devices after signing in.

You can request deletion through WhatsApp, live chat, or email. We assess the request against account safety, unresolved transactions, dispute records, and records we may need to keep under applicable requirements.

Only the support and account-safety staff assigned to your request can access the case details. We keep the conversation tied to your account trail so the answer is accurate and private.